Parts & Replacements

Missing or damaged part? Let’s get it sorted.

Assembly hardware, bolts and a hex key next to a wooden drawer

A few details help.

Your order number
Product model
Photos of the issue
View assembly guides →

Request support

Photos help us identify the part.

After submitting, email your photos to support@norwyn.shop with your order number.

Quick questions.

A little help getting started.

Where can I find my part number?

Check the parts diagram in your assembly guide, the label on the product, or your order confirmation email.

What if I don’t know my product model?

Check the product label or your order confirmation first. If you’re still not sure, email us a photo at support@norwyn.shop and we’ll identify the model for you.

Prefer email?

Share your question and we’ll get back to you.

support@norwyn.shop Email us  →